Questions we get asked.
Short answers. If yours is not here, ask us and we will add it.
The company and the product
What is EquiTrak?
Software for a bank's deposit desk. It shows the deposit book against budget, helps choose which growth initiative to run, turns the approved initiative into tasks with owners and dates, and measures the result against a baseline that cannot be moved afterwards.
Is EquiTrak a bank?
No. EquiTrak Pty Ltd sells software, implementation and support to licensed deposit-taking institutions. It does not hold a banking licence and does not take deposits.
Is the product live?
Not in production yet. The full loop runs today in a proof-of-value environment on synthetic data, and the production build is under way. The first proofs of value with pilot banks start in late 2026.
Do you have customers?
Not yet. We have had discovery conversations with deposit and treasury leaders at banks in the UK and the Middle East. Their words appear on the home page, marked as prospects. We will publish customer results when there are customers, with their permission.
Which segments does it cover?
Retail, business and commercial, and wholesale deposits, across current, savings and term products. A proof of value starts with one segment in one market.
Data and AI
What data do you need?
Account-level balances with rate and maturity, ideally twenty-four months of history, plus customer and segment attributes. Aggregates are not enough for a diagnosis. A proof of value works from an extract or a read-only feed.
Does our data leave our environment?
It does not have to. Each bank runs its own instance, and the models can run inside your tenancy. Where data sits and where models run is agreed per market before go-live.
Do you train models on our data?
No shared model is trained on your book. Your data is not pooled with any other bank's.
Can the AI act on its own?
It can read, explain, draft and recommend. It cannot approve an initiative, contact a client or move money. Those need named people, and money movement needs two. See governance.
Can we use our own model?
Yes. Agents are pinned to a model version and the model can be swapped, including for one you license yourself.
Buying and starting
How do we start?
With a fixed-fee proof of value of about ninety days on your own data: one market, one segment, read-only, success criteria agreed in writing first. See how it works.
How is it priced after that?
An annual subscription for the platform, plus a part linked to deposit growth measured in the platform. Users are unlimited and governance is included. See pricing.
Does it replace our core, our pricing tool or our account-opening platform?
None of them. It reads from the core and benchmark data, and sends work to the systems that already do the work. See integrations.
What if it does not work for us?
You keep the diagnosis and the business case from the proof of value, and you have made no platform commitment. The buyer's guide lists the situations where we would advise against buying at all.
Ask us the hard one.
The question you think we would rather avoid is usually the most useful place to start.